Jill O Rae
map-marker Township 2 Berryhill, North Carolina

Paid for repairs they did not complete

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First Choice Roof Of Charlotte - Paid for repairs they did not complete
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Unacceptable service. They collected $7400 and shown up to work on our house threes four 1/2 days, in a month. Constant excuses for no shows from lead contractor, Jeff Commander followed by completely ignoring all voicemails and emails addressed to Alan Godreau, company owner. 1-star minimum review, otherwise it would be a zero. Maybe they’re good at exterior stuff and roofs but stay away for interior repairs. Didn’t even get a receipt of the deposit for weeks. Owner is always “out of town”. Taking our insurance repair money and last of our depleted saving account. They even left trash on our front porch the last day they showed up. Bank has informed us to file a police report. Police informed up to file with magistrate. We have filed a complaint with BBB and left reviews on every site they are listed on. Consumers should NOT be treated that way. Stay away from this corrupt company.
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Loss:
$7400
Cons:
  • Ignore calls and emails
  • No show
Reason of review:
Job not complete - no refund

Preferred solution: Full refund

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